Mayor’s Help Service “Call Center 051″ was created on my initiative to provide direct feedback to the residents of Kiev. Over 2 million phone calls from the residents of the capital with their complaints and suggestions were received for 2 years. And we were able to promptly address more than 90% of the cases, although most of the issues should have been resolved at the district level. But I put the “housing and utility” calls from the Kievans under my personal control so I could take appropriate action.
Each and every resident of Kiev who called the Call Center could count on the immediate solution of his/her problems – whether that might have been the extortion of money from him/her on the part of the public utilities or the need for all kinds of repairs, cleaning the building surrounding territory, etc. Even today, you can ask any Kievan where he called when he had any problems. And as often as not you will get the same answer: “Call Center of the Mayor’s Help Service for Kievans “15-51″”!
And I am glad that many of the Kievans were able to solve their problems by calling the Call Center, and that now it is still working for the benefit of the capital and its residents!
THE RICH PAY FOR THE POOR
Wasn't fulfilled due to the lack of adequate regulatory framework at the state level
I wanted to implement a project according to which in Kiev - the city which is home to at least 20% of very rich people - this very category of citizens incurred the bulk of expenses in terms of payment for utility services through differentiation of rates.
KIEV RACEСOURSE BROUGHT BACK TO LIFE
I decided to breathe a new life into the Kiev racecourse to regain its honour to the city and the entire country.
In order to save the budget and reduce the costs for the bureaucratic machine, I decided to organize a car auction to sell vehicles owned by Municipal Enterprise “Motor Transport Enterprise of the Kiev City Council.”
NURSING HOME "THE BEST HOME"
On December 25, 2008, pursuant to the Decision of the Kiev City Council, a municipal enterprise "Best Home" was created.